Quality Policy

As a professional organization delivering products and services to critical infrastructure, quality is the core of all business activities at Heimdall Power.  Heimdall Power aims to be a market leader in the power grid digitalization, and is committed to provide reliable products and best services to our customers.

We establish our Quality Management System as per the ISO 9001 requirements and best practices.

We are committed to comply with regulations, legislations and codes of practice relevant to the industry in which we operate.

We work closely with our contractors, suppliers and partners to ensure quality delivery of their services.

We set up meaningful quality objectives and ensure all personnel understanding and contributing to the achievement of the objectives.

All personnel within Heimdall Power are responsible for the quality of their work. We attract talent, build competence and prompt a healthy and friendly work environment to motivate our staff and maximize their contribution to the quality of our products and services.

We strive to continuously improve our products, services and processes, and encourage our personnel to contribute to continuous improvement.

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Engaging with our Vendor Partners and Suppliers

We expect our vendor partners to maintain the highest standards of business ethics, integrity and respect for human rights and to become familiar with and comply with our policies as outlined in our Partner Guide. We also expect vendor partners to operate their businesses in compliance with all applicable laws and to maintain lawful environmental, health and safety practices that meet or exceed all applicable laws and standards, as outlined in our Position on Human Trafficking and Slavery.

Heimdall Code of Conduct

The Supplier is to hold and maintain at all times the Heimdall Code of Conduct addressing human rights, worker rights, the environment and corruption.

The Supplier must acknowledge HP’s Code of Conduct in all new contractual arrangements. The Supplier must do this by signing the HP Compliance Letter (exhibit).

The Supplier is obligated to communicate the contents of Compliance Letter (Exhibit) to related entities and subcontractors who support the Supplier in supplying goods, works or services on behalf of HP. This will ensure that subcontractors conduct their business in accordance with the Code of Conduct.

If requested by HP, the Supplier must provide evidence and confirmation of its compliance with the Compliance Letter (Exhibit), including by providing documents and records in support of its compliance.